Sara,
I ordered and paid for 12 cartons and received an email from you stating that I am receiving 10 cartons for the price of 12, Why?
Dear JoAnn,Thanks for your order on our website,We only shipped out 6 carton to you,after geting this parcel,we will ship the another parcel with 6 cartons.Any questions,please contact me directly via the mail address:perfecttobacco@hotmail.com
Name:arun vats
Country:usa
Date:2008-10-10
Title:order confirmation
please confirm that you received my order as it is my first time.
thanking you. arun
Dear arun,Thanks for your massage.We can't get your parcel by the e_mail address:actore1012yahoo.com,can you tell me the order NO.?Thanks,Sara.
Name:jeff
Country:u s a
Date:2008-10-8
Title:last of the 3 to ship
when will the rest of the shipment go out .i did recieve the firts two. jeff
Hi Jeff,Thanks for your information.We have shipped the third parcel on Sep 6th,and sent E_mail to your mail address,please pay attention to checking it.Any questions,please contact me via the mail address:perfecttobacco@hotmail.com.Thanks again.Your friends,Sara.
Name:Josh
Country:USA
Date:2008-10-8
Title:i wanna buy your cigs
if i do buy 24 cartons will all be shipped the same day? and how long will it take to get to me in Ga, USA. Thanks
Dear sir,Thanks for your message.We will separate it into 4 or 6 parcels,if you order 24 cartons once,and ship the next one when the last one is recieved smoothly,but if you give me more than one address,we will ship to the addresses day by day,it takes 4_7 days fron here to you.Any questions,please contact our customer service directly via the mail address:perfecttobacco@hotmail.com.Thanks again.
Name:Sherry Banks
Country:USA
Date:2008-10-7
Title:Order
Order #20080930-2281-657244 was paid twice, once on 9/30 and once on 10/02. Could you please refund the extra amount?
Dear sir,we have checked our payment database,and i notice that there is only one payment for the order:20080930-2281-657244,which is:$203.76.If you paid for one order twice,the money must be the same,but now you says you have paid:$203.76 and $205.22,so maybe there is something wrong,please contact the issuer of your credit card ASAP to check out where the $205.22 goes.Thanks,sara.